August 13, 2016
Dear Affiliate or Advertiser,
As you may have noticed already, our system is currently down. This is because of an issue we have with TUNE, our platform provider. Since we don't have direct control over the issue we cannot tell you when this will be resolved.
We cannot assure that tracking is working at all, so we recommend and expect you to pause all traffic to our campaigns as soon as possible. If you have any specific issue you'd like us to go over, please send and email to firstname.lastname@example.org and we will try to respond to it.
We are working to get this solved and appreciate your business.